Richard Liu Qiangdong is the founder of JD. Com. He is also the chief executive officer of the e-commerce firm. In pursuit of entrepreneurial success, Richard Liu opened a retail shop in 1998. However, things did not go as planned, and the shop closed six years later. Despite the failure, he did not give up and moved the business online. At the time, not many people were doing e-commerce, and he was not sure how it would go. Richard Liu was born in China, and his parents were involved in the coal shipping business. He studied at the People’s University of China where he graduated with a bachelor’s degree in sociology. He also learned about computer programming while in school.
After school, he worked for Life, a herbal supplement company in Japan. He promoted to be the Director of Computers and Service. After working for the company for some time, he left to embark on his entrepreneurial adventures. He rented a small room in China to sell magneto-optic products. The business was successful, and he opened other retail spaces in the country. However, the SARS epidemic disrupted businesses, and he closed the retail store. Richard Liu describes himself as a risk taker. He ventured into a new business despite the chances of failure. When he moved the retail business online, he was gambling with the future of the company. He chose this direction after weighing his options and realizing that online business could reap profits.
JD.com grew to become the largest IPO in 2014. Richard Liu is a shrewd businessman who relies on his beliefs to run a successful company. Richard Liu Qiangdong emphasizes the importance of customer service and making a positive impact on society. Customers’ needs come first, and any company that does not seek or value their opinion is doomed to fail. Richard Liu believes that working with employees who understand your visions and goals for the company is vital. Workers need to be on the same page with you to deliver quality service. It is not all about making profits for Qiangdong, and improving society is crucial.